Refund Policy

Last updated: September 14, 2026

We want SSAT Coach to be worth it. The core account is free, so you can try the full question bank and a complete practice test before you ever pay. Full Access is an optional, one-time purchase, and this policy explains how refunds work.

7-day money-back guarantee

If you purchase Full Access and are not satisfied, email info@ssatcoach.com within 7 days of your purchase and we will refund it in full. You do not need to give a reason. We may end the account's Full Access when we issue the refund.

After 7 days

Because Full Access is a one-time purchase for a fixed period rather than a recurring subscription, we generally do not provide refunds after the 7-day window. If something goes wrong on our end, or your circumstances are exceptional, email us anyway and we will try to make it right.

No auto-renewal

Full Access does not renew automatically. When your access period ends, it simply ends, and nothing is charged. There is no subscription to cancel. If you want more time, you can buy access again; if you buy again while access is still active, the new days are added on top of the days you have left, so you never lose time by renewing early.

How refunds are issued

Approved refunds go back to the original payment method through Stripe, our payment processor. Depending on your bank or card issuer, it can take several business days for the refund to appear.

How to request a refund

Email info@ssatcoach.com from the address on your account, and mention that you would like a refund. A real person will handle it.